Elevate Hotel Sales Revenue 10-Lesson Online Course
Are you a sales professional in the hotel industry? Do you want to excel in your role and drive revenue growth?
Jackie Matteson’s 10-lesson online course of how to Elevate Hotel Sales Revenue, is just what you need.
This comprehensive sales training program is specially designed for hotel sales professionals ready to kick-start their careers or for those looking for a refresh.
Jackie will provide guidance on various facets of sales, including online reputation management, social media engagement, utilization of data and analytics, monitoring of Local Negotiated Rates (LNRs), and communication strategies with your management. She will help you identify your strengths and weaknesses, set clear goals, and continuously learn about industry trends and techniques.
By the end of this course, you’ll be equipped with the knowledge to build authentic relationships, solve customer problems, and improve your performance continually.
Jackie Matteson strives to foster a learning environment that enhances your skills and encourages you to mentor others in the industry.
On completion, you’ll be ready to take your sales career to a new height and positively impact your field.
So what are you waiting for?
Join Jackie Matteson’s Hotel Sales Mastery Course and jumpstart your career and hotel revenue today and embark on a successful sales journey!
Meet Jackie
I’ve been in the hospitality industry for many years. I am passionate about inspiring individuals and enjoy training new employees in the hotel industry.
There’s nothing better than mentoring and training a new Sales Manager or a Director of Sales and watching them grow within the company.
I truly believe that if you love what you do and show passion others will follow.
“The only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle.” -Steve Jobs
Jackie’s 10-Lesson Online Course Modules
Lesson 1:
Welcome to Your Hotel
You’ll learn the importance of meeting with the general manager, familiarizing yourself with the office and office hours, and obtaining necessary access, like keys and name badges. Building strong relationships with hotel associates, including front desk agents and housekeepers, is crucial for your success
Lesson 2:
Know Your Hotel
This the they key guide to touring your hotel and learn crucial details about the hotel, such as the number of rooms, types of rooms, amenities, and unique features., including its breakfast options, restaurant services, shuttle service availability, fitness center, pool, and laundry facilities and more.
Lesson 3:
Understand Your Competition (AKA S.W.O.T.)
Learn how to evaluate your hotel against the competition and what makes your hotel beneficial to potential guests. The SWOT analysis involves evaluating your hotel’s internal strengths and weaknesses, as well as external opportunities and threats.
Lesson 4:
Feature Benefit & Value Selling
Jackie guides you through understanding the differences between features, benefits, and values and effectively communicating them to potential clients, salespeople can increase their success rate in selling hotel services.
Lesson 5:
Sales Processes and Techniques
Dive into building strong relationships, understanding customer needs, effective communication, market research, networking, negotiation skills, and embracing technology and all vital aspects that will lead to sales success in the hotel industry.
Lesson 6:
Group Booking on the Books
In this lesson, we will explore the importance of managing group bookings in the hospitality industry and effectively communicating with clients, by understanding the process of reviewing bookings, connecting with clients, and sharing information with the hotel staff.
Lesson 7:
Reviewing the STR (Star) Report
Dive into the importance of the Star Report, a tool that sets an industry standard for success in the hotel industry. Explore the three key performance indicators (KPIs) – ADR, occupancy, and RevPAR and learn valuable insights for selling your hotel.
Lesson 8:
Getting Involved
Learn about networking, and the importance of community events and involvement so you can establish strong connections, enhance your hotel’s reputation, and ultimately achieve greater success in the hospitality industry.
Lesson 9:
Review Your Hotel Now
Jackie teaches two critical aspects of hotel management: revenue optimization and online reputation management so you can be well-equipped to drive revenue growth, manage your hotel’s online reputation, and enhance overall guest satisfaction
Lesson 10:
You Got This!
You have completed this course! You are armed with newfound knowledge and confidence, it’s time to take your sales career to the next level. Remember, success in sales is not solely about hitting quotas; it’s about building authentic relationships, solving problems for customers, and constantly striving to improve yourself.
Everything you need to jumpstart your career!
Ready to take your sales career to new heights?
Get Instant Access to Jackie’s course for only $795!
Sign up here.